At StableStrides, we are committed to a supportive, collaborative, and fun work environment where all employees have the opportunity to be themselves and contribute in a positive way.

Current CAREER Opportunities:

 

Program Manager 

Hours: Non Exempt, Full Time Position, Monday through Friday, weekends and events as needed
Reports to: Executive Director
Salary Range: $40,000-$43,000
Benefits: Medical, Dental, Vision, Life, AD&D, Retirement, Paid Holidays, Paid Time Off

The Program Manager is responsible for the overall coordination and management of programs. Responsibilities include program staff supervision; program development, implementation and evaluation; all aspects of quality assurance; managing therapeutic riding instruction according to PATH standards, with the utmost attention given to safety; and supervising instructors.

Top 5 Activities to Ensure Success

· Strategize, plan, and implement efficient and effective programs that meet the community’s needs. Goal – 80% of clients achieve their goals.

· Plan, develop, and oversee adherence to the Program Services budget. Goal – Net revenue is within the annual budget.

· Oversee client care and experience for all Services. Goal – 90% of adaptive services and mental health clients report being highly satisfied with their overall experience at StableStrides.

· Maintain high levels of instructor retention and satisfaction. Goal – 95% of staff indicate a high level of overall satisfaction regarding the Adaptive Services Director.

· Ensure quality, effective client evaluation processes and reporting. Goal – 100% of instructors report a high level of satisfaction with client evaluation processes and reporting. 

Qualifications

· Certified Therapeutic Riding Instructor (Advanced level instructor is a plus)

· PATH Intl. Equine Specialist in Mental Health and Learning Certification, preferred

· Minimum two years experience leading instructor teams and program management

· Three years experience instructing at a PATH center

· Experience teaching able-bodied lessons

· Thorough and comprehensive knowledge of disabilities, precautions/contraindications, and adaptive riding teaching techniques preferred

· Advanced equine training knowledge preferred

· High attention to detail

· Adaptable and flexible

· Knowledge and understanding of the functioning of a mental health clinic preferred

· Exceptional organizational and time management skills

· Great written and verbal communication skills

· Self-motivated, with the ability to work independently or in a group

· Excellent computer skills with experience with QuickBooks, Microsoft Excel, Word, PowerPoint, and Outlook, and preferred experience with Salesforce 

Responsibilities

· Oversees and maintains quality daily operations of StableStrides Program Services

· Assist in recruitment, hiring, training, mentorship; lead instructors and instructors in training, ensuring a high level of support, leadership, efficiency, and effectiveness, leading to quality client care

· Communicate clearly with all constituents

· Develop the program services schedule, with input and support from the Operations, Equine, and Volunteer departments.

· Schedule and perform adaptive services client intakes

· Schedule clients in sessions that will best support the client’s needs

· Monitor and improve function, data collection, and effectiveness of adaptive services

· Assist in the credentialing/certification process of new instructors

· Plan, implement, manage, and report on the adaptive services assessment processes

· Provide all clients with exceptional services and support, acting as a liaison between clients, care givers, and instructors as necessary

· Possess the ability to use critical thinking, retain information, and exercise sound judgement in situations that cannot be scripted

· Work with our administrative team to have proper preparation, documentation, storage, and distribution of client records

· Ensure the confidentiality of client records

· Be a responsible steward in the day to day utilization of practice business resources to achieve optimal efficiency and effectiveness in all areas, including personnel, facilities, equipment, records, supplies, and capital

· Develop, implement, and maintain all adaptive services processes and procedures manuals

· Ensure all client forms are maintained with current standards and best practices

· Data entry as needed

· Partner with the Administrative Team to form positive and effective community partnerships that will advance the organizations ability to meet community need

· Maintain excellent relationships with all partner agencies

· Ensures compliance with all federal, state, local, and accreditation laws and standards related to mental health services

· Oversee compliance with all PATH Intl. standards, ensuring StableStrides maintains Premier Accreditation

· Provide 5 hours of direct client services per program week

· Assist in classes when another substitute cannot be arranged

· Other duties as assigned

Physical Demands and Working Conditions

· Working with and around horses; working with and around farm and ranch equipment; physically able to get around on foot in an outdoor environment, such as outdoor arenas, corrals, and barns.

· Open office setting, therefore the noise level in the work environment is usually moderate. Work requires standing and walking; use of hands to operate computer equipment; and frequent near vision use for reading and computer use.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

***StableStrides is an Equal Opportunity and Affirmative Action Employer. All employment candidates may be subject to background screening, and may be subject to a pre-employment drug screen.***